About me

Welcome!

I am a non-profit manager based in London, UK. I have worked across a range of fields, mostly in small NGOs and start-ups, in roles covering strategy, operations and fundraising.

I am currently interim COO at Global Witness. Before that I scoped out a potential audit reform initiative. Previously I was Director of Operations at the Tax Justice Network, prior to which I worked as Director of Strategy and Development at Development Media International. I have also run a startup in Kenya and worked for the UK Government (Cabinet Office, DFID and the Department of Health).

A short version of my CV is available here. There is more detail further down this page. I'm also on LinkedIn.

Skills and experience

Strategy and organisation design: identifying needs and opportunities, objectives, impact and income models

External relations: representing organisations, building relationships, raising funds

Internal systems and processes: setting up or developing organisational infrastructure

Project and people management: building teams; launching, leading, delivering projects

I am happy to share my recent experience of building remote teams and events to help organisations to cope with coronavirus (read some advice about IT systems and security, managing and motivating a team, policies and events).

Profile

  • 21 years of management, delivery and innovation in the non-profit and public sectors in the UK and overseas
  • Adaptable, with wide experience; entrepreneurial and analytical, operational and strategic
  • Skilled at building, leading and managing non-profit projects, teams and organisations

Skills

  • Strategy and organisation design: identifying needs and opportunities, objectives, impact and income models
  • External relations: representing organisations, building relationships, raising funds
  • Internal systems and processes: setting up or developing organisational infrastructure
  • Project and people management: building teams; launching, leading, delivering projects

Experience

Interim Chief Operating Officer, Global Witness (2020 -)

  • Responsible for finance, IT and facilities management and supporting wider restructuring


Freelance Consultant (2020)

  • Wrote scoping study of UK civil society engagement on audit reform for the Joffe Trust


Director of Operations, Tax Justice Network (2017 – 2020)

TJN is the leading research and advocacy organisation working on global tax policy and financial regulation, with a focus on reducing tax avoidance, restoring democratic control of tax policy and building more equal societies.

Key responsibilities

  • Operational leadership of the organisation – developing systems, policies and processes for a mid-sized NGO, and managing a doubling of the organisation’s size in three years (from 10 people / £900k to 22 people / £1.8m)
  • Improving organisational strategy, governance and legal status, managing risks and meeting compliance needs
  • Building new functions including finance, HR, events, grant management, network co-ordination, fundraising, IT

Key achievements

  • Scoped and set up an independent UK advocacy and campaigning organisation (Tax Justice UK) in 2017, raising £215k from UK foundations, hiring an executive director and chairing the board; TJUK has established itself as a key voice for progressive tax reform in the UK, publishing reports on funding the NHS, reforming inheritance tax and a 2019 manifesto for tax equality, getting hundreds of media hits in major newspapers and on the BBC, Sky, LBC and TalkRadio, developing relationships with major UK political parties, changing narratives on taxing wealth, and supporting a growing movement of groups and individuals campaigning for a fairer tax system in the UK
  • Wrote key TJN strategy documents on fundraising, network management, monitoring and evaluation and so on
  • Led an external and internal governance review that created a more robust and transparent governance structure
  • Led a process for reviewing and clarifying TJN’s legal status and exploring options for setting up overseas entities
  • Developed and rolled out a set of 28 organisational policies, from performance management to safeguarding
  • Built and launched internal collaboration and management systems, including an intranet and a set of Airtable cloud databases for managing research projects, grants, contracts, people, contacts, funding opportunities, job applicants, outputs and outcomes, risks, IT assets, events, purchases etc, and improved IT security measures
  • Raised approximately £1m in grant funding from donors including Norad, GIZ and Open Society Foundations
  • Built an operations team from scratch, including a finance manager, project manager and operations associate
  • Led on the recruitment of an additional 12 staff members and managed a range of complex HR issues including structuring of direct and indirect overseas employment arrangements, global benefits system and a redundancy
  • Led on the organisation of major events including physical and virtual conferences and three all-staff retreats
  • Led on day-to-day operational management issues as a member of the senior management team and board


Director of Strategy & Development, Development Media International (2011 – 2017)

DMI is a British NGO that runs evidence-based mass media campaigns to change behaviours in developing countries.

Key responsibilities

  • Overall lead for developing strategy, designing projects (evidence-based mass media campaigns to change health behaviours and save lives in developing countries) and securing funding to launch those projects
  • Key member of executive team, acting as advisor and unofficial deputy to CEO, with responsibility for income generation strategy and delivery, and for building DMI’s brand and profile among key stakeholders
  • Led a development team of five and indirectly managed research and operations staff in the UK and overseas
  • Represented DMI to donor agencies, foundations, governments, international bodies and media partners
  • Built strategic alliances with key partners to increase impact and develop new income streams

Key achievements

  • Developed fundraising strategy and function from scratch, including materials, website and CRM systems
  • Launched Media Million Lives initiative to raise funds to scale up child health media campaigns in 10 countries
  • Built strategic partnerships with a range of donors and partners to secure $19m of funding, as outlined below
  • Led team to secure $4.9m to launch a randomised controlled trial in Burkina Faso of a radio family planning campaign: $2.3m from the Global Innovation Fund, $2.2m from a private US donor, $400,000 from USAID (DIV)
  • Led team to secure $3.45m of funding for scaling up a child health radio campaign across Burkina Faso: $1.3m from Alive & Thrive (Gates), $1.2m from Comic Relief, $765,000 from SPRING (USAID), $200,000 from Vitol
  • Raised $1.75m from Unorthodox Philanthropy to launch a child health radio and TV campaign in Mozambique
  • Led successful bid for the £3m mass media component of a five-year DFID nutrition project in northern Tanzania
  • Achieved a ‘standout charity’ recommendation from GiveWell, leading to donations and grants of over $800,000
  • Secured $550,000 in unrestricted funding from the Mulago Foundation to set up offices in DRC and Mozambique
  • Secured $1.05m from UNICEF, DFID and Save the Children to launch a radio campaign across 8 provinces of DRC
  • Secured $1m from the Packard Foundation to run a family planning radio and TV campaign in Kinshasa, DRC
  • Led team in Mozambique to win competitive bid for a $500,000 World Food Programme nutrition project
  • Won $100,000 from Grand Challenges (Gates Foundation) to pilot a mobile phone video project in Burkina Faso
  • Recruited Operations Director, Creative Director, West Africa Rep, DRC and Mozambique Country Directors, etc


Co-Founder and Director, Skills Venture (2007 – 2011)

  • Co-founded and ran Skills Venture, a social enterprise matching UK business people with entrepreneurs in Kenya
  • Wrote the business plan based on detailed market research, launched without needing external funding
  • Designed mentoring programme to enable UK volunteers to deliver impact within two weeks in Kenya
  • Produced marketing materials and website, and marketed business to both volunteers and entrepreneurs
  • Recruited and managed employees, suppliers and partners, and managed volunteering assignments in Kenya
  • Recruited clients paying £2,000+ per week to volunteer as mentors in Kenya and delivered successful placements ▪ Elected Fellow of the Royal Society of Arts, ‘Future 100’ social entrepreneur, and IoD ‘Director of the Month’


Director, Baringo Consulting (2007 – 2011)

  • Researched and wrote business plan for Horsesmouth (mentoring website) to raise £850k investment
  • Helped Business Bridge (an African charity project at London Business School) raise £300k in donations
  • Wrote Department of Health strategy on NHS involvement in international development (NHS Global)
  • Wrote a key report for the Cabinet Office on a difficult security policy area for 2012 Olympics
  • Led a high-profile project for the Department of Health on the NHS response to biological terrorism
  • Wrote successful funding bid in 2010 Spending Review for new £200m Department of Health project


Fast Stream Civil Servant, UK Government (2004 – 2007)

Department for International Development (2006 – 2007)

  • Led a team of five co-ordinating projects across UK Government and beyond for DFID’s Iraq aid programme, leading on co-ordination of DFID policy with MoD and FCO, and briefing Secretary of State and Prime Minister
  • Key input for DFID into UK Government discussions on negotiating priorities related to Africa for G8 summit
  • Wrote summary strategy for DFID on mutual accountability in international development
  • Represented DFID and the UK at international conferences on policy coherence for development

Department of Health (2004 – 2006)

  • Led a team of three providing DH policy and operational input to UK Counter-Terrorism Strategy (CONTEST)
  • Led for DH on CONTEST initiatives such as UK National Capabilities Survey and UK National Risk Assessment
  • Wrote key strategy document on counter-terrorism protective security in the National Health Service
  • Supported DH/NHS operational response at COBRA after 2005 London bombings with DH Secretary of State
  • Temporary promotion to Grade 7 (Section Head) after only 15 months on the Fast Stream programme
  • Member of the Senior Management Team within DH Emergency Preparedness Division from 2005
  • Wrote detailed £100m cost-benefit analysis of national identity card scheme in National Health Service
  • Set up and ran General Election Unit to guide all DH and NHS staff and brief new Health Ministers


Graduate Intern, Charities Advisory Trust (2001 – 2004)

  • Researched trading activity by UK charities, and wrote and published a 230-page book on charity trading
  • Set up, managed and ran Development from the Inside, a month-long course in India for 20 UK graduates
  • Led a team of 11 to design and run a 7-day global youth conference in Wales for 230 people from 35 countries

Board positions

Executive Director, Tax Justice Network (2019 - 2020)

  • One of five employees on board and senior management team (as described above)


Founder and Chair, Tax Justice UK (2017 - Present)

  • Set up Tax Justice UK and recruited other board members and Executive Director (as described above)


Trustee, Future Men (2014 – 2019)

  • Joined board of an award-winning UK charity supporting positive male activity, engagement and involvement in London and beyond, with a particular focus on setting up social enterprise based on programme for new fathers


Trustee, Gemin-i.org (2010 – 2012)

  • Joined board of a small London charity running internet-based links between UK and overseas schools
  • Worked with trustees and senior staff to develop new income stream after a big decline in grant income


Co-Founder and Chair of Trustees, Harambee Schools Kenya (1999 – 2012)

  • Co-founded Harambee Schools Kenya, a charity raising money to build schools in rural areas of Kenya
  • Recruited and chaired a team of trustees for 13 years, overseeing strategy and managing all staff
  • Charity raised over £700,000 and built eight primary and secondary schools in central Kenya

Education

  • Honours degree in Modern History (First Class), Oxford University (1998 – 2001)
  • A-levels in German, English and History (all Grade A), Clifton College, Bristol (1995 – 1997)